top of page

Privacy Policy

Effective Date: 1 January 2026

Nations Executive Travel Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our travel services.

This policy applies to information collected through our website, online forms, email, text messaging, phone communications, and other interactions with us.

1. Information We Collect

A. Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Travel preferences and trip details

  • Passport information, date of birth, or other identification required for travel bookings

  • Payment information (processed securely by third-party payment providers)

  • Communications with us via email, phone, or text message

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and interactions

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use personal information to:

  • Plan, arrange, and manage travel services

  • Communicate regarding itineraries, reservations, updates, and changes

  • Provide customer support and respond to inquiries

  • Coordinate services with travel suppliers and vendors

  • Process payments and maintain accounting records

  • Comply with legal, regulatory, and contractual obligations

  • Improve our website and services

3. Text Message Communications (SMS)

By providing your mobile phone number, you consent to receive text messages from Nations Executive Travel Service related to:

  • Travel planning and confirmations

  • Itinerary updates and time-sensitive notifications

  • Appointment coordination

  • Client support and service communications

Message frequency varies based on your travel arrangements.
Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact us at support@nationstravel.net.

We do not use text messaging for unsolicited marketing purposes and do not sell or share mobile phone numbers for third-party marketing.

Text communications are facilitated through RingCentral, which acts as a service provider processing messages on our behalf.

4. How We Share Information

We may share personal information only as necessary to provide travel services, including with:

  • Airlines, hotels, cruise lines, tour operators, and transportation providers

  • Travel insurance providers

  • Payment processors

  • Technology service providers (CRM systems, email platforms, and SMS providers such as RingCentral)

These third parties are authorized to use personal information solely to perform services on our behalf.

We do not sell personal information.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill travel services

  • Maintain business, accounting, and tax records

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

6. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used

  • Request access to or deletion of your personal information

  • Request correction of inaccurate personal information

  • Limit the use of sensitive personal information

  • Opt out of the sale or sharing of personal information (we do not sell or share)

To exercise these rights, contact us using the information below. We may need to verify your identity before fulfilling requests.

We will not discriminate against you for exercising your privacy rights.

7. Information for Visitors from the European Union (GDPR)

If you are visiting our website from the European Union, we process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Our lawful bases for processing personal data may include:

  • Your consent

  • The performance of a contract (such as arranging travel services)

  • Compliance with legal obligations

  • Legitimate business interests related to providing and improving our services

EU residents may have the right to:

  • Access their personal data

  • Request correction or deletion

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze usage. You may control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your information, no method of transmission or storage is completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Nations Executive Travel Service
California Seller of Travel: CST#2033046-10
Email: support@nationstravel.net
Phone: +1-916-984-9400
Mailing Address: PO Box 70, Folsom, CA 95763

bottom of page